Tom Ryan is not "firstname.lastname@example.org
" & that's where he asked me to send .
He is probably getting ready for the Bird house webinar course coming up .
I kinda felt the same as you posted Tom "at least get an acknowledgement within a business day!"
I'll give them a call , I haven't spoke to Michelle since last trip down ..
EDit Add , I spoke with the MN crew tech support Mr J & he got the ball rolling.
I'll update this again when I figure out what mr J ask me to check
Edit add 2
So I was asked if the Brat box had two white sealing tapes (proof of opening the box ) one cut with knife & the one i tore open on the original box ..
I needed to do a deep search for that box , since I was told ,about a 100 brats went out brain dead (Beta & some early sales) .they were needed reprogramming is all.
I have one , SO I just sent the board only out & the MN support team will see it by the end of the week .
Mr J pulled the quick one & I rushed into the Village to ship with the RMA all setup .
The ticket system still has a bug & the email Ryan posted was not acknowledged..
I'll update all when I know more ..
& it was good to talk with the MN crowd & Michelle again .